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What to do if you are worried about a child

Parenting and family support

How to talk to children about coronavirus:

Mindheart – A short book to support and reassure our children, under the age of 7, regarding Coronavirus – available in numerous languages - https://www.mindheart.co/descargables

Childline - Has created a new web page with information for children and young people about coronavirus, that includes what coronavirus is; where children and young people can find help if they are worried; coping if they are staying at home; and what to do if they are feeling unwell - https://www.childline.org.uk/info-advice/your-feelings/anxiety-stress-panic/worries-about-the-world/coronavirus/

CBBC Newsround - Produced a range of resources, including videos and advice, for children and young people who might be worried about coronavirus - https://www.bbc.co.uk/newsround/51896156

Children’s Commissioner - The Children’s Commissioner has produced a Coronavirus guide for children. The guide aims to answer children’s questions about coronavirus, tell children how to stay safe and protect other people and provide guidance to children on make the best of their time at home - https://www.childrenscommissioner.gov.uk/wp-content/uploads/2020/03/cco-childrens-guide-to-coronavirus.pdf  

Financial Assistance for Families during the Coronavirus pandemic: 

New advice to support mental health during coronavirus outbreak

The Department of Health and Social Care announced that people struggling with their mental health during the coronavirus outbreak will be offered additional online support and practical guidance to help them cope. Part of this includes new guidance, produced by Public Health England, which will give helpful tips on how to look after your wellbeing, alongside advice for parents and carers on children’s mental health. The guidance has been developed in partnership with leading mental health charities and is clinically assured by the NHS.

Voucher scheme launches for schools providing free school meals

Today, the DfE launched a national voucher scheme for children eligible for free school meals, allowing them to continue accessing meals whilst they stay at home. Schools can now provide every eligible child with a weekly shopping voucher worth £15 to spend at supermarkets while schools are closed due to coronavirus. Parents will receive the voucher through their child’s school, which can then be redeemed via a code, or sent to their house as a gift card. Schools will be emailed today by the DfE’s chosen supplier, Edenred and will then be able to order vouchers individually online for each family or arrange a bulk order of multiple codes with a spreadsheet to help schools organise sending to families. The DfE has published new guidance on free school meals to help schools and parents prepare.

Reading Family Information Service

The Family Information Service is a statutory service providing free individually tailored, impartial information, advice and guidance on any family matter. The service is available to any family member taking care of children or young people aged 0-19 years of age inclusive (up to 25 years for children and young people with special needs) as well as professionals working with families in Reading.

Family Information Service - www.reading.gov.uk/fis Facebook - www.facebook.com/readingfis

Reading’s Local SEND Offer

Reading's Local Offer helps you find information about local services, support, activities and events for children and young people aged 0 - 25 years who have special educational needs or disabilities (SEND).

SEND Local Offerwww.reading.gov.uk/sendlocaloffer  Facebook - www.facebook.com/readinglocaloffer

Wokingham Family Information Service

The Family Information Service provides information for families, children and young people aged from birth to 19 years.

Wokingham Family Information Service - Wokingham Family Information Service

West Berkshire Family Information Service

West Berkshire's Family section is known as the Family Information Service, we offer a telephone and on-line directory service, dedicated to providing free up to date information for parents, parents to be, carers and professionals to help support children up to their 20th birthday or 25th birthday if a child has a disability.

West Berkshire Family Information Service - West Berkshire Family Information Service

Information for families:

We can offer our support by giving you access to important resources that will be useful to you. Becoming a parent can be scary as well as exciting. The following links should help you find the information and support you need:


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Parents and Carers

If you are concerned about the safety or welfare of a child, you should report your concerns to your local authority. Please click on your local authority link below to be directed to the correct page.

Call 999 in an emergency if you believe a child is in immediate danger

Useful websites